Account Deletion
You can request deletion of your PrelimsAI account from the Android app under More → Account, or by emailing hi@prelims.ai from the Google email address used for your PrelimsAI account.
Google Play Subscriptions
Deleting your account does not cancel a subscription you bought in the Android app through Google Play. Cancel it in Google Play first, or Google Play will keep renewing it. How to cancel a Google Play subscription.
What We Delete
We delete your account profile, saved practice history, answers, progress, notes, support messages tied to the account, uploaded study materials, and analytics identifiers that can reasonably be tied back to your account.
What We May Retain
We may retain records that we are required to keep for fraud prevention, security, legal compliance, payment reconciliation, or dispute handling. Retained records are limited to the purpose that requires retention.
Timeline
We acknowledge deletion requests within 7 days and complete eligible deletion within 30 days unless a legal, security, or billing reason requires a longer retention period.